How We Hire Our Caregivers

Safety, Skill, and Compassion — That’s Our Standard

At Family Care Solutions, we understand that welcoming a caregiver into your home is a deeply personal decision. That’s why we take every step to ensure our team meets the highest standards of safety, professionalism, and compassion. Each of our caregivers is carefully screened, trained, and supported to provide the best possible care.

Our Hiring Process Includes:

Tennessee Bureau of Investigation (TBI) Background Check

Every applicant undergoes fingerprinting and a full TBI background check to confirm they have no felonies or disqualifying offenses.

Drug Testing

We conduct pre-employment drug screenings and perform additional tests as needed to ensure a safe, sober, and trustworthy care environment.

CPR and First Aid Certification

All caregivers maintain valid CPR and First Aid certifications to handle emergencies with confidence and competence.

Ongoing Training and Continuing Education

Our team participates in annual training and continuing education (CEUs), including dementia-specific courses, to stay informed, skilled, and compassionate.

Reference and Employment Verification

We thoroughly verify each candidate’s professional references and employment history to confirm reliability and caregiving experience.

Additional Background and Registry Checks (Initial & Ongoing):

• Tennessee Abuse Registry – Checked annually
• Tennessee Felony Offender Registry – Checked annually
• Tennessee Sex Offender Registry – Checked annually
• National Sex Offender Registry – Checked annually
• Office of Inspector General Exclusion List (LEIE) – Checked monthly
• System for Award Management (SAM/EPLS) – Checked monthly

These comprehensive checks allow us to maintain the highest level of safety, compliance, and trust for every client we serve.

Licensed and Insured Agency

Family Care Solutions is a fully licensed and insured agency. In the event of an accident or incident during a shift, our agency coverage protects you and your loved ones—offering peace of mind and legal security.

We Invest in Our Caregivers

We believe that excellent care starts with well-supported caregivers. By offering competitive pay and benefits, we:

• Checked annually
• Attract experienced and compassionate professionals
• Improve staff reliability and retention
• Encourage loyalty and commitment
• Allow caregivers to focus on quality—not just quantity—of care

Ongoing Training and Support

Our caregivers receive continuous education in areas such as:

• Elder abuse prevention
• Safe patient handling
• Emergency response
• Observation and documentation

This ensures their skills remain sharp, their judgment sound, and their care compassionate.